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[closed] swiss topo map are not displayed correctly
Posted: Mon Mar 23, 2015 1:16 pm
by ydespond
Hello,
I use Alpinequest for more than one year and mostly with Swiss topo map and I am very happy with it.
Recently,I see taht the map is not not displayed correctly. It is like if some tiles are missing.
If I work with offline mode and display some already strored region, all is ok. When I switch to online, some tiles are disapearing.
I see thie problem with two different devices.
Have you a solution ?
Re: swiss topo map are not displayed correctly
Posted: Tue Mar 24, 2015 8:29 am
by Psyberia-Support
Hi,
Just update the map from the community maps list to get the updated version and restart the app.
Best regards
Re: swiss topo map are not displayed correctly
Posted: Mon Mar 30, 2015 3:42 pm
by ydespond
Hello,
I tried to clear all stored data for Swiss Topo map, without succes.
I tried to uninstall the app and reinstall it, but the problem is not corrected.
Have you anothe idea ?
Best regards,
Y. Despond
Re: swiss topo map are not displayed correctly
Posted: Mon Mar 30, 2015 3:49 pm
by Psyberia-Support
Did you update the map as suggested in my previous post? (there is no need to clear the data nor re-install the app).
To update the map, click on the "Maps" menu, then "Explore maps", then click on "Add more maps" and the end of the list and select "Swiss map". Restart the app.
Let me know if you have an issue
Best regards
Re: swiss topo map are not displayed correctly
Posted: Fri Apr 03, 2015 3:32 pm
by ydespond
Hello,
Thank you for the answer, now it works.
After your first answer, I do'nt understand correctly what means 'update the map'.
Best regards,
Y. Despond
Re: swiss topo map are not displayed correctly
Posted: Fri Apr 03, 2015 3:35 pm
by Psyberia-Support
Ok no problem, great it fixed now.
Best regards