Hello,
I use Alpinequest for more than one year and mostly with Swiss topo map and I am very happy with it.
Recently,I see taht the map is not not displayed correctly. It is like if some tiles are missing.
If I work with offline mode and display some already strored region, all is ok. When I switch to online, some tiles are disapearing.
I see thie problem with two different devices.
Have you a solution ?
The support forum is temporarily read-only. For urgent requests, please email contact[at]psyberia.net
[closed] swiss topo map are not displayed correctly
-
- Site Admin
- Posts: 6407
- Joined: Wed Apr 14, 2010 9:41 pm
Re: swiss topo map are not displayed correctly
Hi,
Just update the map from the community maps list to get the updated version and restart the app.
Best regards
Just update the map from the community maps list to get the updated version and restart the app.
Best regards
Do you like AlpineQuest ? Leave a small comment on Google Play !
Re: swiss topo map are not displayed correctly
Hello,
I tried to clear all stored data for Swiss Topo map, without succes.
I tried to uninstall the app and reinstall it, but the problem is not corrected.
Have you anothe idea ?
Best regards,
Y. Despond
I tried to clear all stored data for Swiss Topo map, without succes.
I tried to uninstall the app and reinstall it, but the problem is not corrected.
Have you anothe idea ?
Best regards,
Y. Despond
-
- Site Admin
- Posts: 6407
- Joined: Wed Apr 14, 2010 9:41 pm
Re: swiss topo map are not displayed correctly
Did you update the map as suggested in my previous post? (there is no need to clear the data nor re-install the app).
To update the map, click on the "Maps" menu, then "Explore maps", then click on "Add more maps" and the end of the list and select "Swiss map". Restart the app.
Let me know if you have an issue
Best regards
To update the map, click on the "Maps" menu, then "Explore maps", then click on "Add more maps" and the end of the list and select "Swiss map". Restart the app.
Let me know if you have an issue
Best regards
Do you like AlpineQuest ? Leave a small comment on Google Play !
Re: swiss topo map are not displayed correctly
Hello,
Thank you for the answer, now it works.
After your first answer, I do'nt understand correctly what means 'update the map'.
Best regards,
Y. Despond
Thank you for the answer, now it works.
After your first answer, I do'nt understand correctly what means 'update the map'.
Best regards,
Y. Despond
-
- Site Admin
- Posts: 6407
- Joined: Wed Apr 14, 2010 9:41 pm
Re: swiss topo map are not displayed correctly
Ok no problem, great it fixed now.
Best regards
Best regards
Do you like AlpineQuest ? Leave a small comment on Google Play !