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Trasferring registrartion between phones

Posted: Sun Sep 11, 2011 1:55 pm
by j_cocker
Hi

I have been using AlpineQuest for a while now (currently v1.2.7), and I love it! I use the Online Edition.

I am in the process of upgrading my phone, and tried to migrate my license between the old and new phone, but it is not working to plan... ;-(

I un-installed AQ from the old phone, and then re-installed on the new phone, and registered the copy without a problem.

However, for various reasons I do not intend to fully migrate to the new phone just yet (only if a few weeks time), so I tried to remove the cop from the new phone and re-register it on the old (original) phone.

Despite having removed it from the new phone I am now unable to register my copy with the old phone any more - I get a "Locked by another device"...

I would be grateful if you could advice of the correct procedure to do that. Also, please advise as to how to migrate correctly to the new phone in a few weeks time.

Many thanks in advance.

Re: Trasferring registrartion between phones

Posted: Tue Sep 13, 2011 10:04 pm
by Psyberia-Support
Hi,
Thanks for using AlpineQuest.
Once used on a device, a registration key is locked on that device for one week. So your key will be automatically unlocked in one week.
However you can send it to me by e-mail so I can unlock it right now.
Best regards