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[resolved] Missing map data

Posted: Mon Apr 18, 2022 1:11 pm
by pauld001
Hi,
Ive used Alpinequest Lite for years and just upgraded to paid version. The maps i used were created in mobec a long time ago and have had no problems with them prior to upgrading but yesterday using AlpineQuest Pro everything was great until i checked the track statistics and the little overview map at top of screen said 'area not stored', see first image. As I created the maps a long time ago i cant remember what levels i used, is this problem because i didnt include a low enough level when i created them ?
alpq1.jpg
(180.61 KiB) Not downloaded yet
alpq2.jpg
(882.44 KiB) Not downloaded yet

Re: Missing map data

Posted: Wed Apr 20, 2022 4:30 pm
by Psyberia-Support
Hi Paul,
No it's not the problem, your maps are fine.
The "problem" is that the small map previews only use the default (online) map, which is available worldwide.
And you've currently turn on the option "Only use local storage" (in the Maps menu -> Options), so the app doesn't automatically download the map data of this preview map.
If you want to display the small map previews, you must turn off this option (at least temporarily so the app can download the preview data).

Re: Missing map data

Posted: Wed Apr 20, 2022 5:51 pm
by pauld001
Hi,

thanks for that, that explains it BUT i dont appear to have the same menu options appearing as is shown on the help pages, ive got the following
alpq3.jpg
(661.33 KiB) Not downloaded yet
I'm using AlpineQuest pro version 2.3.1B

am I missing something ?

Thanks

Paul

Re: Missing map data

Posted: Sun Apr 24, 2022 7:09 am
by Psyberia-Support
Hi,
Yes sorry, first you need to display an online map: https://www.alpinequest.net/en/help/v2/ ... nother_map
Then the option will appear.
You can disable it then display your file-based map again.

Re: Missing map data

Posted: Sun Apr 24, 2022 12:45 pm
by pauld001
Brilliant, it all works,

thanks for your help

Re: Missing map data

Posted: Mon Apr 25, 2022 2:45 pm
by Psyberia-Support
Great, thanks for the feedback.