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Loss of my points

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Herpeto
Posts: 1
Joined: Fri Dec 18, 2020 1:44 am

Loss of my points

Post by Herpeto »

Hi everyone, I need some help here.
I was using the app and then, suddenly, I touched the "criar marcador" icon, and then a screen showed up, with some information on the waypoint. Then I made a mistake by clicking the "apagar" icon, when I didn't want to erase my data. Then all my waypoints vanished from the app and I loss my work GPS data from my science research.
I'm from Brazil, so, my app is in portuguese.
Is there a way to recover my data?
I really need your help.
Psyberia-Support
Site Admin
Posts: 6408
Joined: Wed Apr 14, 2010 9:41 pm

Re: Loss of my points

Post by Psyberia-Support »

Hi,
When you click on "Apagar" ("Delete"), the application will ask you to confirm that you want to delete the selected item(s), and if you say Yes, then it's deleted.
Unless you have created backups or have synchronized your data on the cloud, there is no way to restore it (them).
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