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[closed] Deleting tracks automatically, how to stop it?
Posted: Tue Jul 07, 2020 2:15 am
by Francisco
The program is deleting the tracks, a fez seconds after start to record it. How to fix it?
(Is not a background recording problem)
Re: Deleting tracks automatically, how to stop it?
Posted: Tue Jul 07, 2020 8:36 am
by Psyberia-Support
Hello.
Please have a look at troubleshooting the track recorder:
https://www.alpinequest.net/en/help/v2/ ... _recording
In case you believe this is another problem, please
describe it in details (for example the steps you do, what exactly happens visually, if you have messages, etc.)
Re: Deleting tracks automatically, how to stop it?
Posted: Thu Jul 09, 2020 2:18 pm
by Francisco
Hello,
Unfortunately the troubleshooting do not help with the problem.
Attached, you have the sequencial screenshots showing what i mean with "The program is deleting the tracks, a fez seconds after start to record it"
Thanks a lot for your help.
Francisco.
Re: Deleting tracks automatically, how to stop it?
Posted: Thu Jul 09, 2020 2:43 pm
by Psyberia-Support
Hi again Francisco,
Actually, you have not started the track recorder.
See here how to start it:
https://www.alpinequest.net/en/help/v2/ ... ng_a_track
Re: Deleting tracks automatically, how to stop it?
Posted: Thu Jul 09, 2020 7:09 pm
by Francisco
Yep, my fault. Thanks.