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[closed] Unable to use full version on new phone

Posted: Wed Mar 04, 2020 1:19 am
by Mark
I have just bought a new phone and installed Alpine quest but it wants me to pay for it again. I have been a paid user for the past 6 or 7 years, maybe more. I had no problems with installing it on any of my previous phones. What am I doing wrong. It was initially bought through the Play store

Re: Unable to use full version on new phone

Posted: Wed Mar 04, 2020 11:43 am
by Psyberia-Support
Hi Mark,
Please see here how to install the paid version on a new phone: https://www.alpinequest.net/en/help/faq ... ying_again

Re: Unable to use full version on new phone

Posted: Mon Mar 23, 2020 6:57 am
by Thunderbolt_47
Thanks for the instructions! I was thinking of changing my phone next month or so and didn't know there was a procedure to reinstall a previously paid version on a new device, that's good to know.