[closed] Unable to import kmz map

[Younggunlbl]

I am trying to understand import my kmz map and am getting a failed message. Is my map just not compatible with alpinequest?

[Ridwan]

Hmmmmm
I never experienced that before,
Can u tell me how do you import that file?
May be the problems are the kmz files or the app cant get permission to access the sd card

[Psyberia-Support]

Hi,
Here is the online help to import KMZ overlays: http://www.alpinequest.net/en/help/v2/m ... z_overlays

[NGoddard]

I am getting the same problem. I purchased and loaded AlpineQuest GPS Hiking and loaded it on my Android Samsung Note 5. I then imported a kmz file. The route showed up successfully. Then I tried to manipulate the the route and I made a mistake so I deleted the route a section at a time. Once I deleted the route I could not reload the kmz file. I continue to get a notification that reads "the requested action import failed" I have uninstalled and re-installed AlpineQuest GPS Hiking at least three times. I have also deleted the kmz file and downloaded it multiple times and then tried to load it with no success. HELP!

[Psyberia-Support]

Hi, to import/export placemarks please follow this online help page

[NGoddard]

That is the same answer you gave the other guy in this post and that does not work. Try again with another method.

[Psyberia-Support]

No it's not the same answer and it's not the same help page.

The initial question was for importing maps, whereas you're trying to import placemarks (waypoints, tracks, routes, etc)...

[NGoddard]

I purchased and loaded AlpineQuest GPS Hiking and loaded it on my Android Samsung Note 5. I then imported a kmz file. The placemarks (waypoints, tracks, routes, etc) showed up successfully. Then I tried to manipulate the the placemarks (waypoints, tracks, routes, etc) and I made a mistake so I deleted the route a section at a time. Once I deleted the placemarks (waypoints, tracks, routes, etc) I could not reload the kmz file. I continue to get a notification that reads "the requested action import failed" I have uninstalled and re-installed AlpineQuest GPS Hiking at least three times. I have also deleted the kmz file and downloaded it multiple times and then tried to import it again with no success.

Sorry, I used the wrong term "route" instead of placemarks (waypoints, tracks, routes, etc). The link you sent me gives me no indication on how to resolve "MY" issue after I explained how I tried to resolve it in detail. Now that I have corrected my terminology and tried to do download the file multiple times again with your last guidance I still need help on how to resolve the issue. I really like your product so I would like to get this issue resolved and continue to use it.

[NGoddard]

Please ignore my last post. I looked at your instructions more closely and followed them and it worked. I did indeed use the import map function previously versus the placemarks (waypoints, tracks, routes, etc) import function. thanks for the help.