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[closed] Not possible to zoom enough on offline maps
Posted: Mon Aug 18, 2014 6:18 pm
by KTG
I have saved my Cycle/Hike-maps on the sd-card in my Samsung Galaxy (GT-19295) with Android 4.4.2.
When I try to zoom close it says You are offline on the map.
Re: Not possible to zoom enough on offline maps
Posted: Mon Aug 18, 2014 6:55 pm
by Psyberia-Support
Hi,
When storing an area, you've to tell the application until which level of details to store the map.
Here is the detailed help on this feature:
http://www.offline-maps.net/en/help/map ... store-area (see step 3)
Let me know if you have any issue
Best regards
Re: Not possible to zoom enough on offline maps
Posted: Mon Aug 18, 2014 7:38 pm
by KTG
I did choose maximum zoom level (just before it turns to red beneath) for each download.
Re: Not possible to zoom enough on offline maps
Posted: Wed Aug 20, 2014 10:09 am
by Psyberia-Support
Sorry for the delay.
Does the storing process terminates with errors?
Could you make an error report just after storing the map? (Main menu -> More... -> Report errors -> Ok) if you don't mind, so I can check your logs. Thanks a lot.