The support forum is temporarily read-only. For urgent requests, please email contact[at]psyberia.net

[closed] New, larger phone but software got stuck to old one

Any question about the app? Ask it here
Post Reply
Fred
Posts: 2
Joined: Thu Aug 22, 2013 7:23 am

[closed] New, larger phone but software got stuck to old one

Post by Fred »

I enjoy this app very much and purchased the GPS Hike almost immediately. But the little screen of my Galaxy S5300 was a major setback so I bought the Galaxy SIII with its much larger and crispy screen. Thought it would be easy to install the app on my new phone but no. It says "Locked by another device".
How can this be solved?

I uninstalled the app on the old phone but without effect. How can it be done?

Thanks,
Fred
Psyberia-Support
Site Admin
Posts: 6407
Joined: Wed Apr 14, 2010 9:41 pm

Re: New, larger phone but software got stuck to old one

Post by Psyberia-Support »

Hi and thanks for you support,
After registering the app on a device, the key is locked on that particular device for some time.
Anyway I have unlocked your key so you can use it on your new device right now.
Let me know if you have any issue,
Best regards
Do you like AlpineQuest ? Leave a small comment on Google Play !
Fred
Posts: 2
Joined: Thu Aug 22, 2013 7:23 am

Re: New, larger phone but software got stuck to old one

Post by Fred »

:D GREAT, SMASHING! MANY THANKS ... VERY GOOD APP!
Psyberia-Support
Site Admin
Posts: 6407
Joined: Wed Apr 14, 2010 9:41 pm

Re: New, larger phone but software got stuck to old one

Post by Psyberia-Support »

No problem! ;)
Do you like AlpineQuest ? Leave a small comment on Google Play !
Post Reply