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[closed] locked by another device?

Posted: Wed Jul 03, 2013 6:15 pm
by divil
Keep getting this message when trying to input my registration data on the latest update..never had this with any of the other updates...I also have alpine quest on my phone....is this the reason???

Thanks
Paul :-)

Re: locked by another device?

Posted: Wed Jul 03, 2013 6:29 pm
by Psyberia-Support
Hi,
Yes it's that. A key is assigned to an unique device (otherwise keys could be spread over and unlock any devices).
I have unlocked you key so you can register your other device. It should be working now.
Best regards

Re: locked by another device?

Posted: Wed Jul 03, 2013 6:33 pm
by divil
You are a star...merci!!... as always Alpine Quest is number one!
Paul

Re: locked by another device?

Posted: Wed Jul 03, 2013 7:08 pm
by Psyberia-Support
Thanks!