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[closed] swiss topo map are not displayed correctly

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ydespond
Posts: 14
Joined: Mon Mar 23, 2015 1:06 pm

[closed] swiss topo map are not displayed correctly

Post by ydespond »

Hello,

I use Alpinequest for more than one year and mostly with Swiss topo map and I am very happy with it.

Recently,I see taht the map is not not displayed correctly. It is like if some tiles are missing.

If I work with offline mode and display some already strored region, all is ok. When I switch to online, some tiles are disapearing.

I see thie problem with two different devices.

Have you a solution ?
Psyberia-Support
Site Admin
Posts: 6407
Joined: Wed Apr 14, 2010 9:41 pm

Re: swiss topo map are not displayed correctly

Post by Psyberia-Support »

Hi,
Just update the map from the community maps list to get the updated version and restart the app.
Best regards
Do you like AlpineQuest ? Leave a small comment on Google Play !
ydespond
Posts: 14
Joined: Mon Mar 23, 2015 1:06 pm

Re: swiss topo map are not displayed correctly

Post by ydespond »

Hello,

I tried to clear all stored data for Swiss Topo map, without succes.

I tried to uninstall the app and reinstall it, but the problem is not corrected.

Have you anothe idea ?

Best regards,
Y. Despond
Psyberia-Support
Site Admin
Posts: 6407
Joined: Wed Apr 14, 2010 9:41 pm

Re: swiss topo map are not displayed correctly

Post by Psyberia-Support »

Did you update the map as suggested in my previous post? (there is no need to clear the data nor re-install the app).

To update the map, click on the "Maps" menu, then "Explore maps", then click on "Add more maps" and the end of the list and select "Swiss map". Restart the app.

Let me know if you have an issue
Best regards
Do you like AlpineQuest ? Leave a small comment on Google Play !
ydespond
Posts: 14
Joined: Mon Mar 23, 2015 1:06 pm

Re: swiss topo map are not displayed correctly

Post by ydespond »

Hello,

Thank you for the answer, now it works.

After your first answer, I do'nt understand correctly what means 'update the map'.

Best regards,
Y. Despond
Psyberia-Support
Site Admin
Posts: 6407
Joined: Wed Apr 14, 2010 9:41 pm

Re: swiss topo map are not displayed correctly

Post by Psyberia-Support »

Ok no problem, great it fixed now.
Best regards
Do you like AlpineQuest ? Leave a small comment on Google Play !
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