need help

[tobypreaches]

I've bought a new phone and although I have transferred my alpine quest app. It didn't transfer all my way points and data. Can someone please help me. I have lots of important information on my old phone. The phone still works. Is there a way to transfer the data from old phone to new phone.

Thanks so much for any help

[Psyberia-Support]

Hi and thanks a lot for your support and feedback.

The easiest way to transfer all your data from your old device to you new one should be:

• Locate the exact folder where the application stores its data on both devices (see How to locate the application folder? on our online help);
• Plug both devices on you computer, and copy all the data located inside the application folder of your old device, inside the application folder of your new device. Override any existing data (be careful that you'll lose all your app data in the new device);
• Un-plug the devices, and start the application on your new device.

Let me know if you have any issue
Best regards

[tobypreaches]

Thanks so much that worked beautifully. I love this app.

[Psyberia-Support]

Thanks for your feedback.