[resolved] Missing map data

[pauld001]

Hi,
Ive used Alpinequest Lite for years and just upgraded to paid version. The maps i used were created in mobec a long time ago and have had no problems with them prior to upgrading but yesterday using AlpineQuest Pro everything was great until i checked the track statistics and the little overview map at top of screen said 'area not stored', see first image. As I created the maps a long time ago i cant remember what levels i used, is this problem because i didnt include a low enough level when i created them ?

alpq1.jpg

(180.61 KiB) Not downloaded yet

alpq2.jpg

(882.44 KiB) Not downloaded yet

[Psyberia-Support]

Hi Paul,
No it's not the problem, your maps are fine.
The "problem" is that the small map previews only use the default (online) map, which is available worldwide.
And you've currently turn on the option "Only use local storage" (in the Maps menu -> Options), so the app doesn't automatically download the map data of this preview map.
If you want to display the small map previews, you must turn off this option (at least temporarily so the app can download the preview data).

[pauld001]

Hi,

thanks for that, that explains it BUT i dont appear to have the same menu options appearing as is shown on the help pages, ive got the following

alpq3.jpg

(661.33 KiB) Not downloaded yet

I'm using AlpineQuest pro version 2.3.1B

am I missing something ?

Thanks

Paul

[Psyberia-Support]

Hi,
Yes sorry, first you need to display an online map: https://www.alpinequest.net/en/help/v2/ ... nother_map
Then the option will appear.
You can disable it then display your file-based map again.

[pauld001]

Brilliant, it all works,

thanks for your help

[Psyberia-Support]

Great, thanks for the feedback.