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[closed] Not possible to zoom enough on offline maps

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KTG
Posts: 2
Joined: Mon Aug 18, 2014 5:52 pm

[closed] Not possible to zoom enough on offline maps

Post by KTG »

I have saved my Cycle/Hike-maps on the sd-card in my Samsung Galaxy (GT-19295) with Android 4.4.2.
When I try to zoom close it says You are offline on the map.
Psyberia-Support
Site Admin
Posts: 6406
Joined: Wed Apr 14, 2010 9:41 pm

Re: Not possible to zoom enough on offline maps

Post by Psyberia-Support »

Hi,
When storing an area, you've to tell the application until which level of details to store the map.
Here is the detailed help on this feature: http://www.offline-maps.net/en/help/map ... store-area (see step 3)
Let me know if you have any issue
Best regards
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KTG
Posts: 2
Joined: Mon Aug 18, 2014 5:52 pm

Re: Not possible to zoom enough on offline maps

Post by KTG »

I did choose maximum zoom level (just before it turns to red beneath) for each download.
Psyberia-Support
Site Admin
Posts: 6406
Joined: Wed Apr 14, 2010 9:41 pm

Re: Not possible to zoom enough on offline maps

Post by Psyberia-Support »

Sorry for the delay.
Does the storing process terminates with errors?
Could you make an error report just after storing the map? (Main menu -> More... -> Report errors -> Ok) if you don't mind, so I can check your logs. Thanks a lot.
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